Comments on: American Airlines holiday travel horror story: 11 hours no food, no running water

by: Babu

Wed, 09 Jan 2008 18:55:05 +0000

There is no priority boarding to families with young children in American Airlines. When we fly from Boston to Miami, we stand in the line for more than 25 mins to get our seats. When we asked is there is priority boarding, they told me there is no policy. Also they broke the stroller, our vacation got ruined. When we asked for the damaged baggage, the customer service told Stroller is not considered as baggage, so they can’t pay or repair (Phil & Ted stroller).

by: h.m

Fri, 14 Sep 2007 01:07:11 +0000

i have an issue with american, though not as bad

someone i was traveling with was carrying a guitar onboard because one time he checked it and it got stolen. He asked the gate agent if he could preboard so he could get there in time to put it in the overhead bin. She said no. He said he had to preboard because he was in seating 6 (last) and everyone else would take up the space and he would have to check his guitar (bad). she told him to use the under the seat storage. He is carrying a GUITAR and she tells him to put it under the seat!?!?! what a snobby attendant! She told him she had a whole planeload of children so she would not preboard us. we got on earlier anyway thank goodness

try united! they have actual customer service!

by: h.m

Fri, 14 Sep 2007 00:59:21 +0000

i have an issue with american, though not as bad

someone i was traveling with was

by: Carmen P

Fri, 17 Aug 2007 18:59:36 +0000

AA has a virtual Monopoly on travel originating from Miami to Puerto Rico, Virgin Island and Dominican Republic. During my 14 years of constant travel I have seen violations of virtually all Human Rights done to passengers.
If Politicians enact Specific Laws to deal and punish by monetary fine many of the non human or sub standard treatment, legal violations and the rough treatment we are subjected (we are at their mercies),and establish a fund for the affected, maybe the monies amount would be subtantial to create a concience on this Airlines.

We need drastic changes on the Airline Industry, and competition, and money fines is one way to discourage abuse. Help smaller Airlines to compete with the Airline mogules.

by: p12

Sun, 05 Aug 2007 23:09:59 +0000

11 hours no food..Wow…first time in history a homosapion went with out food for that long…did you drop from 310 down to 309!!..litlle people are people too!